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"Great experience at Box Hill Hospital birthing suite and FMAC"

About: Box Hill Hospital / Maternity Service

(as a service user),

I had my child at Box Hill Hospital almost 3 years ago now. I had always meant to send a message of thanks but didn't get around to it. I still have a note in my phone with all the names I could remember from my visit and figured it was never too late! 

In the lead up to my child's birth, I had a few visits to the Fetal Maternal Assessment Clinic (FMAC). Peta and Jodie were wonderful, so calming. 

In the birthing suite Jane, Louisa, Lily, Andrea and Catrina (doctor) were beyond fantastic!

In the special care nursery Gwen, Julie, Nancy, Sophie, Lyn, Deb (NUM), Linda, Alec, Grace, Rachel, Joy (cleaner who sterilised my little baby's soother every day), Jen, Alyce, Denise, Christina and Amber all made our week with them smooth and comfortable.

I also had the names Trina, Robyn and Julia written down as midwives who assisted me so they must've been wonderful too!

Basically, I just had such a great experience. It was a crazy time with some twists and turns and all of these amazing people helped me through. I am so thankful and based on my experience, would recommend Box Hill to anybody having a baby. 

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 8/10/2020 at 9:08 AM
Published on Care Opinion at 9:50 AM


picture of David Plunkett

Dear uniformxw79,

Thank you for taking the time to share these comments regarding your positive experience at Eastern Health's Box Hill Hospital albeit a little while ago.

It will give me great pleasure to share your comments and sentiments with the maternity team, including all those you've named. The team have clearly demonstrated Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility.

I trust your now 3-year-old is fit and well.

Many thanks for your recommendation of the service.

Kind regards

David

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