"A terrible experience"

I got sent to RPH by another hospital due to a serious ear infection and felt there was very little care toward me. When I first got there it wasn't bad. My name was actually used instead of being a faceless bother, the staff seemed caring and attentive. Then it was decided I was to be admitted. I felt the whole attitude changed.

I was in ED for several hours. No offer of food, drink, even pain relief was something I had to push for even though the pain was pretty obvious and I had had nothing, though the doctor wrote me up. I didn't get my normal pain medication even though it was with me and boy didn't that cause a ruckus! It was even said my spouse shouldn't have left...excuse me? They were stuck out in the waiting room with no courtesy to them even though I believe others in ED had their partners with them. What exactly was the issue of my spouse being with me....oh apparently there was very little space. Riiiight... How dare you throw a tanty that they went home and you had to do your job of filling out some paperwork because I was honest enough to advise I had an S8 drug with me.

The ward staff and ED staff couldn't seem to get through the communication blockage to organise themselves in my opinion, and when something was finally sent - though I had been told my bed was organised two hours before - they had sent the orderly down for another patient who I believe had come after me and had not been sitting there even close to as long as I had. I expressed my displeasure and the thought of walking out. The ED nurse was good enough to set things somewhat straight and as we got to the ward, the person on the desk expressed their displeasure of me being there and that they weren't ready for me. Funny how they had a bed waiting though.

Now the night nurse has just informed me that they are fasting me, say what now? For what? I'm not here for surgery. I have a severe ear infection that won't heal. Why would I be going to theatre? Oh, apparently another communication breakdown because nobody seems to know. Seriously RPH is this the way you save on your budget? It's now just after midnight, I've had bugger all to eat in the last 24hrs as the night before I spent it in ED at another hospital before being kicked here because apparently, they couldn't look after a patient with a serious ear infection. What I had to drink was brought in by my spouse before they finally organised me a water jug. 

The sad thing about all this is I am a student RN starting second year and it disgusts me that patients get treated this way. I know nurses are busy but what happened to duty of care, patient well-being, basic human rights such as necessities like food and water? It was after midnight and I'm seriously considering a discharge because I feel this whole experience has been a joke. 

The only thing keeping me here is not wanting to drag my poor spouse back here after all they have been through and knowing they'd be plenty mad if I took the train home at this hour.

I doubt this will be printed as there are too many negatives. I just can't believe the experience I've had and being a student I've tried to be as understanding as possible but enough is just enough and I still have to wake up here....home is starting to look better and better.