I called the Wonthaggi Hospital recently to book in for a Venesection, as requested by my Haemotologist. It seemed the person who answered the phone had no idea what it was. I explain what a venesection is and they say they don't think they do that there and asked me to call back in 20 minutes while they ask someone.
I called back after 20 minutes and spoke to a different staff member and explained my situation again to them. They asked me to hold the line while they went and asked someone else. On their return, the staff member informed me they had spoken to their supervisor who told them they use to perform venesections but not anymore.
I responded with, so you're telling me my Haemotologist got it wrong, to which they responded, pretty much.
"Staff's lack of knowledge"
About: Wonthaggi Hospital Wonthaggi Hospital Wonthaggi 3995
Posted by liberatoryw38 (as ),
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