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"Amazing care and support"

About: Prince of Wales Hospital / DB4 - Respiratory Medicine and Infectious Diseases Ward

(as a carer),

My family were so impressed by the patient-focused supportive care my relative recently received by Doris, the assistant in nursing, on Dickinson 4 (D4) ward at the Prince of Wales Hospital that we thought it necessary to share our experience.

My relative was admitted to D4 for a period of time for treatment and recovery from an acute illness. During my relative's stay, they received superb nursing supportive care by Doris. We believe Doris is a perfect example of what dedicated and passionate individuals exist in our hospital system. She took the time to understand my relative's needs and gain their trust and guide them through their recovery with lots of smiles, reassurance and encouragement. She created a very special and meaningful connection with my relative, which we believe helped significantly in their return to improved health.

We would like to acknowledge and express our sincere gratitude to Doris for all her kindness during our relative's admission. Doris is a health professional that makes a difference for patients and families. Doris is "one in a million" and we are thankful for all that she did to help my relative and our family.

  

 

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Responses

Response from Justin O'Hare, Co-Director CCVH Program, CCVH, Prince of Wales Hospital 3 years ago
Justin O'Hare
Co-Director CCVH Program, CCVH,
Prince of Wales Hospital

Nurse Manager

Submitted on 14/10/2020 at 11:56 AM
Published on Care Opinion at 12:11 PM


Good morning geminijd37,

Thank you for your wonderful feedback from your relative's recent admission to Dickinson 4, Prince of Wales Hospital. It is warming to see that your relative was provided with compassionate care whilst on the unit and in particular with Assistant in Nursing, Doris.

It is lovely to see that such positive experiences can come from challenging instances such as a hospital admission. Your heartwarming compliments have been acknowledged by the Dickinson 4 leadership team and also communicated to Doris.

I hope your relative is recovering well and again thank you for your feedback.

Sincerely

Justin O'Hare

A/Co-Director Nursing & Operations

ESCM, POWH

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