"Childbirth at Armadale Hospital"

About: Armadale Hospital / Birth Suite (and Antenatal Assessment Unit) Armadale Hospital / Maud Bellas Maternity Ward & Neonatal Nursery

(as the patient),

The midwives, doctors, nurses and neonatal team were outstanding during our recent stay at Armadale Hospital where I gave birth to our first child. Although we were itching to get out of hospital and return home, the care, support and advice we received at Armadale was second to none and we couldn't fault it.

Our baby had a dusky episode where they choked on mucus and stopped breathing. They were rushed to the neonatal unit where they stayed for a couple of nights. This was beyond scary for us as new parents but the staff were incredibly supportive. As my baby was three weeks early, feeding and their weight were also an issue but after four days and a visit the following day by the midwife at home, our baby was discharged.

The child health nurse visited the following week and provided plenty of information and also offered to book us in for a weekly appointment instead of fortnightly, as we are still concerned about our baby's weight. We went through the public system at Armadale Hospital and we couldn't fault it. COVID-19 did put a stop to some things like face-to-face appointments at the beginning of my pregnancy and also face-to-face birth classes but that could not be helped. The classes via Zoom were informative and any questions or concerns we had were answered. Jodie who did the classes was amazing and we loved how she would get everyone involved, especially the soon-to-be Dads.  

Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group yesterday
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 19/10/2020 at 19:56
Published on Care Opinion on 20/10/2020 at 10:32


picture of Diane Barr

Dear charayq78,

Thank you for taking the time to share your birthing experience with Armadale Hospital.

Firstly, I would like to congratulate you and your family on the recent birth of your first child. I was so pleased to read that it was such a positive experience, especially given the challenges you faced in the days after your baby’s birth. I hope you are experiencing all the joys parenthood provides and that your baby is developing well.

Our maternity service strives to always provide quality, patient-centred care and it will give me great pleasure to share your experience with all the staff involved, including Jodie as mentioned in your comments. Feedback such as yours assists staff to recognise and celebrate the level of care that makes such memorable and positive moments for patients.

I acknowledge the difficulties faced by women who were pregnant or gave birth during the height of COVID- restrictions in place in Western Australia. I am thrilled to hear that your experience with the antenatal classes allowed you to feel supported in the lead up to the birth.

Thank you again for your kind words and I wish you and your family all the very best.

Ms Di Barr

Executive Director

Armadale Kalamunda Group

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