About: Patient Assisted Travel Scheme - WACHS Goldfields Patient Assisted Travel Scheme - WACHS Goldfields Kalgoorlie 6430
Posted by Fair service for all (as ),
In my opinion, getting patients' flights to Kalgoorlie via PATS is by far the most difficult of any PATS office. I believe patients who have had total hip and knee replacements are told they need to take the train or bus home.
I feel it is a joke to thinks someone who is considered a high falls risk, on strong analgesia and using crutches can safely use the bathroom on a moving vehicle. Only after contacting the office multiple times with an explanation of this for every patient that we discharge does a PATS flight get approved (and not for every case as some people have their cars here having driven the 6 hours as they were refused a flight pre-op).
In my opinion, this is discriminatory care as no other PATS office is this difficult and therefore patients who are in Kalgoorlie are offered a substandard service due purely to their regional location. Please review processes and accept that every patient who has had a joint replacement is high risk for DVT and falls and deserves a flight home, not an unsteady extended ride on a bus or train.