"Nurse as a patient in Geraldton"

About: Dongara Eneabba Mingenew Health Service / Emergency Department Geraldton Hospital

(as the patient),

I had previously had a small bowel obstruction and knew what signs to look for, so when after a night shift I had severe bloating and burping the same cup of coffee from 13 hours before, I went to my small health centre. The staff there Jo and Mieke, were excellent and very open-minded, listening to my vague description and history. I was given some fluids and medications before going to the Geraldton Regional Hospital to present to the ED there, where I also work.

Not surprisingly, I got some strange looks from my colleagues but I felt they were all very respectful and provided me with the same care, dignity and privacy as any other patient. I went for scans and my suspicions were confirmed, so I was then transferred to the ward.

All of the staff from clerical, patient services, medical imaging, nursing and medical were professional throughout and could not be more helpful. Unfortunately due to spending 3 days nil by mouth to rest my intestines, I am unable to comment on the food provided by the hospital, but what my roommates were given smelled great.

A huge thank you to all staff involved in my care.

Responses

Response from Leanne Sice, A/Director of Nursing and Midwifery, Nursing and Midwifery, WA Country Health Service last month
Leanne Sice
A/Director of Nursing and Midwifery, Nursing and Midwifery,
WA Country Health Service
Submitted on 04/11/2020 at 18:16
Published on Care Opinion on 05/11/2020 at 10:35


picture of Leanne Sice

Dear Obstructed nurse,

Thank you for sharing your experience with us on Care Opinion. As a health care worker, it must have been a different experience for you to be a health consumer where you work. I was so pleased to read that your colleagues at both your small health centre and Geraldton Hospital provided you with a care experience that left you feeling respected and dignified. I am proud of our team who work tirelessly to deliver person-centred care and I look forward to sharing your feedback with those involved in your care.

Thank you again for taking the time to share your feedback and I hope you have recovered.

Warm regards

Leanne Sice

A/Director of Nursing and Midwifery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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