"Care given"

About: Bunbury Hospital Margaret River Hospital

(as a service user),

Recently, I was admitted to Margaret River Hospital as I had a UTI and unbeknown to me at the time E. coli.

The nurses were all very attentive on that day, during the weekend recently. I was subsequently transferred to Bunbury by ambulance. I have forgotten the names of everyone who attended to me but I remember Sally in the ambulance.

At no time did I feel unattended and uncared for.

I would like to thank all the staff who were working that day. Your help and care was very much appreciated.

Responses

Response from Lucy Murphy, A/Director Nursing & Midwifery, Bunbury Hospital, WACHS - South West last week
Lucy Murphy
A/Director Nursing & Midwifery, Bunbury Hospital,
WACHS - South West
Submitted on 19/11/2020 at 17:54
Published on Care Opinion at 18:04


Dear perseusjz98,

Thank you so much for taking the time to provide such lovely feedback about your experience at Bunbury Hospital. It is really wonderful to hear that you were well cared for and attended to. I will ensure that the staff at Bunbury are made aware of your feedback. I hope that you have recovered and feeling much better.

Kind Regards

Lucy Murphy

A/Director of Nursing and Midwifery

Bunbury Hospital.

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Response from Sandy Znidarsich, Clinical Nurse Manager, Margaret River Hospitals, WACHS South West 2 days ago
Sandy Znidarsich
Clinical Nurse Manager, Margaret River Hospitals,
WACHS South West
Submitted on 27/11/2020 at 12:34
Published on Care Opinion at 12:37


Dear perseusjz98,

Thank you for taking the time to share this lovely feedback regarding the care you received at Margaret River Hospital and also acknowledging Bunbury Hospital and St John’s Ambulance.

Our team are hardworking and truly care about the health and wellbeing of the community and take great pride in the service they provide. This highlights their dedication to upholding the WACHS Values.

It is always nice to have their efforts recognised and we appreciate you having done that.

In a small country town, we are blessed to have such dedicated, caring people who volunteer their time for our ambulance service, to ensure they deliver a high standard of care every trip.

I will pass on your kind words to all involved.

Yours sincerely,

Sandy Znidarsich

Acting Clinical Nurse Manager

Margaret River Hospital

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