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"Disabled parking"

About: St George Hospital / Outpatients Department

(as a service user),

I’m a disabled person and I have to attend the outpatients at St George Hospital 3 times a week. Where the outpatients is located, there are 6 disabled parking spots on Belgrave Street. Every day that I am there - sometimes I walk past the parking bays to go somewhere else – there are at least 3 to 4 cars that are parked in these parking spots with no disabled permits. I don't believe the parking inspectors have done anything about it. Some cars even have their visors on which, in my belief means they are there for long periods at a time. I’ve had to park a few streets over because the disabled parking spots are taken and have to make my way to the outpatients department. Occasionally I get a spot but more often than not, I don’t. I feel it’s very inconsiderate of these people that park there all day, as I am a disabled person and have to park far away.

As for the in-hospital care, that part is wonderful and cannot fault the care I receive. Everyone is very helpful.

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Responses

Response from Paul Darcy, General Manager, St George Hospital 3 years ago
Paul Darcy
General Manager,
St George Hospital

General Manager of St George Hospital

Submitted on 20/11/2020 at 1:44 PM
Published on Care Opinion at 1:52 PM


Dear hydrayq79,

Thank you for taking the time to write and I would like to apologise for the difficulties you are encountering in obtaining a disabled parking spot on Belgrave Street. I acknowledge the challenges you face having to park some distance from the hospital. I will ensure that this information is provided to our Security Services who regularly patrol the parking area.

Disabled parking spaces are available in the Gray Street and Belgrave Street Car Parking stations. I would ask you to please contact our Patient Experience Manager, on 9113 2687 to discuss eligibility for concession parking in either of these parking stations.

Yours sincerely,

Paul Darcy

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