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"My relative who recently passed"

About: Sir Charles Gairdner Hospital / Emergency Department Sir Charles Gairdner Hospital / Nephrology Department

(as a relative),

My relative was treated at Sir Charles Gairdner Hospital for his cancer and renal failure. My relative did his own peritoneal dialysis at home and was only admitted to hospital for care if unwell. 

My family would like to thank the staff at SCGH, especially the Emergency staff, G63 and the Dialysis/Renal unit, for their care and professionalism, when they are very busy and constantly under pressure. The Ward Nurses, Emergency Nurses, Dialysis Nurses, Doctors in ED and wards, Specialist Consultants, in particular, Neil, Physiotherapists, Dieticians, PCA's, Kitchen staff, ward clerks. Every single staff member has been absolutely fantastic, as helpful as they could be and we feel so incredibly lucky to have a health service that is staffed with such dedicated people. 

G63 Nurses and Medical staff, thank you for looking after our relative at a critical time when we could not be present. This may have been distressing for you, however, my relative didn't want to worry his family and have us up in the middle of the night feeling helpless. You enabled our relative to have a calm, comfortable, peaceful death, which is what they wanted and we are so incredibly grateful that he was admitted that day and not discharged home to return with pulmonary oedema in an ambulance at 3 am in the morning. 

Thank you for everything, we wish we could name you all but you remain anonymous to our family, however, we know that you are there and are still continuing your compassionate and professional work 24/7. No words can describe the appreciation we have for the work that you do and the services that SCGH provide. 

Sincerely.

Team work

Team work



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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 3 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 2/12/2020 at 8:51 PM
Published on Care Opinion on 3/12/2020 at 10:36 AM


picture of Janet Zagari

Dear whisperch45,

Please accept my sincere condolences on the sad passing of your relative. Your feedback to the teams that provided his care during his final stage is greatly appreciated.

Sir Charles Gairdner Hospital is committed to putting Patients First and it is reassuring to hear that the teams involved in his care were able to meet his final wishes.

We are very fortunate to have caring and compassionate staff and I will forward your feedback to the teams you have identified so that they will know how much you valued the care they provided.

Thank you so much for taking the time to provide feedback at what must be a difficult time for you and your family.

Wishing you all the best.

Kind regards,

Janet Zagari

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by whisperch45 (a relative)

Thank you for response Janet. This is a fabulous platform and I am grateful to know the staff might hear about how much we appreciate their work, even when it involves end of life care.

Kind Regards

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