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"Total hip replacement"

About: Sir Charles Gairdner Hospital / Orthopaedic Surgery Sir Charles Gairdner Hospital / Short Stay Unit

(as the patient),

Yet again, amazing care from all departments at SCGH from admission, short stay unit, theatre and ward G53. 

The lovely lady that admitted me first thing when I arrived really set the tone for my visit. I was quickly admitted and sent up to SSU where I was checked in and looked after by Michelle. She gave me all the warm blankets I wanted - so, Michelle, you’re the best! 

Huge thanks to all the orderlies as well, whose names I didn't quite catch.

Theatre staff were great as usual. The holding bay nurse (Katie?) was super friendly and kept me occupied while waiting to go in. The ortho theatre team was great as usual and took fantastic care of me, as did my recovery nurse.

I was moved to G53 where, again, I received great care from all - nurses, coordinators, physios, orderlies, RMO and PSA etc. Special mention though to Catherine & Siobhan (sorry about the spelling) plus, Taylor and Zoe, the nursing students.    

I had a bit of a rough post-op recovery but put up with me anyway! I was discharged day 2 post-op and whilst there was a delay, they let me stay in my bed until everything was ready, which was much appreciated.

Keep up the great work guys! 

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Responses

Response from Theresa Marshall, A/Executive Director, Mental Health, Public Health and Dental Services, North Metropolitan Health Service 3 years ago
Theresa Marshall
A/Executive Director, Mental Health, Public Health and Dental Services,
North Metropolitan Health Service
Submitted on 4/01/2021 at 2:34 PM
Published on Care Opinion at 2:41 PM


Dear Postophips86,

Thank you for providing such positive feedback about the excellent care you received whilst you were a patient at Sir Charles Gairdner Hospital (SCGH).

It is always really gratifying to hear from our patients, especially when they are acknowledging the great care provided by our staff. I am sure that the staff and teams you have named will be very pleased to hear that the kind and compassionate care they provided enhanced your overall experience whilst having your hip replacement.

I do hope that you are recovering well from your operation and wish you the very best in the future.

Kind regards

Theresa Marshall

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