"Difficulties getting a prescription filled"
About: Rockingham General Hospital / Pharmacy Rockingham General Hospital Pharmacy Cooloongup 6168
Posted by atlasrn37 (as ),
I have a life-threatening illness that if I don't take medication for I die! The medication can only be prescribed by a Doctor from a hospital and only dispensed through a hospital pharmacy, to keep this story within the 1000 words.
I ended up having to contact the Prof. of the Dept of Gastroenterology at a different hospital who had a subordinate write the prescription.
Finally, they get a prescription down to RKGH. I went in to pick them up, only to be told they can't give them to me because the script was written on the other hospital's prescription which I believe all boils down to money.
They suggested I drive up to that hospital to get the script filled. Not only would I have not made it in time, I am disabled, and I have trouble walking, I told RKGH that I was unable to walk and that it was my life they were messing with.
Then I had to wait for one Pharmacy to contact the other Pharmacy to approve the release of the medication, which I might add RKGH had on hand because, I believe, I'm the only local person that requires it.
I said they have the script, give me the meds. They said no and I asked why. I was told they have to sort the money out first. According to RKGH the Pharmacy is allocated funds to buy in the medication, the medication I talk isn't cheap. According to them, they had to do 50/50 split in the cost of giving me the medication.
My question is if all public hospitals fall under WA Health Dept, why did I have to wait 2 1/2 hours?
I also contacted RKGH feedback/complaints service and I let them know what had transpired.