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"Thank you to the amazing staff"

About: Sydney / Sydney Eye Hospital

(as the patient),

My partner & I attended the Covid clinic recently to get tested after being in close contact with Avalon case. We are not from Australia & missing our families & have struggled to adjust to this pandemic, like all of us.

We wanted to thank the two Nurses who were amazing with every step of care they gave us. Their kindness & professionalism deserves an acknowledgement. Thank you Neda and Kate.

Thank you also to the reception staff (sorry I can’t remember her name) who was so friendly - my handwriting wasn’t clear and needed to be changed. We wish you all a happy & safe 2021.

Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 2 weeks ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 06/01/2021 at 11:39
Published on Care Opinion at 12:18


picture of Alan Porritt

Dear aquilarw63,

Thank you so much for taking the time to provide us with this feedback and acknowledging Kate, Neda and the COVID assessment team. Thank you also for getting tested. It's the most important thing we can all do to contain the Pandemic. We appreciate that this can be an anxious time so it was wonderful to hear that your experience was made better by our staff. We will take great pleasure in passing on your feedback to the staff and especially to Kate, Neda and the clerical staff.

Stay well and COVID safe.

All the best for 2021.

Kind regards,

Alan

Director of Nursing & Support Services

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