This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Positive birth experience at KEMH, Perth WA"

About: King Edward Memorial Hospital / Community Midwifery Program

(as a service user),

Being pregnant for the first time I had no idea what to expect of a public healthcare system in Australia. I heard many mixed opinions of my friends, many of whom were using private insurance to ensure they received best comprehensive care while pregnant and delivering their child. 

I was assigned to Midwifery Group Practice (MGP) of King Edward Hospital as my pregnancy was deemed low risk.

To my surprise and delight, I was matched by a skilled, professional, young and friendly midwife Caitlin, who was in charge of my prenatal care and promised she will be there for me also in the delivery room. I was also introduced to Hayley and Delaney, two other midwives working in the same MGP 5 group and they became familiar with my case in an event Caitlin was unavailable so I would still be seeing a familiar face at my appointments.

Best part of being cared for by MPG was the really friendly approach. I had mobile numbers to my midwives and felt I can always message them. 
They were very accomodating and even provided me with a tour of the hospital birthing suites to make me more comfortable about the upcoming birth. 

The prenatal classes organised by MGP were also fantastic and very informative. My husband was allowed to attend online as he was away for work at the time.

My birthing experience was a very positive one, I felt respected at every stage and encouraged to cooperate. Midwives at KEMH communicated well with me every step of the way which made me feel empowered and confident during this new experience.

The added benefit of being with the MPG group were the daily visits they provided after the birth of my baby. Both Caitlin and Delaney visited me at home to ensure we are settling well and help with the initial concerns. 

I was sad to be discharged from their care and hope to have the exact same positive experience with the MPG team when I have my second child in the future!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Matthew Skinner, Director Clinical Services, Women and Newborn Health Service 3 years ago
Matthew Skinner
Director Clinical Services,
Women and Newborn Health Service
Submitted on 11/02/2021 at 6:22 PM
Published on Care Opinion on 12/02/2021 at 10:11 AM


Dear scoreboardth39,

Congratulations on the birth of your first child, this is such an exciting time in anyone’s life! Thank you for spending the time to provide us with your lovely feedback.

I am pleased to hear your experience was a positive one and that you felt well supported by our Midwifery Group Practice Team 5 (MGP5) team and informed about your care, particularly during your first pregnancy and birthing journey.

We are incredibly proud of our MGP5 team and the way they work with our patients to achieve positive outcomes during the pregnancy and birthing journey. I am so glad to hear that the great standard of care and support continued during your aftercare.

Thank you once again for providing your feedback. I will be sure to send your appreciative comments to Caitlin, Delaney all the staff involved.

Once again, congratulations on the birth of your new baby. I wish you and your family all the best for the future.

Kind regards,

Dr Matthew Skinner

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k