I had my first appt at the SCGH Eye Clinic Area 1, I was impressed that it was a slick operation, polite and helpful staff and I was in and out far quicker than the 2-3 hours I was advised.
The clinic was clean, tidy and well set up, however, I was very surprised to see that the medical consulting rooms had no doors, just disposable curtain for visual privacy. The disposable curtains certainly did not allow for audio privacy and I believe it was a breach of every patient's confidentiality, that everyone else in the clinic could hear their consultation.
I appreciate the clinic needs wide door spaces to move some of the clinic equipment or patient trolleys around but in my opinion, it looked to be a very simple and relatively cheap exercise to add a sliding door to the entry of each consulting room and in the door space between each consulting room.
Patients have a right to confidentiality without concern that everyone else, including other patients in very close proximity, can overhear personal details and personal health discussions.
I believe a few simple sliding doors can achieve that. I look forward to seeing if any changes are made before my next clinic appt in the following months.
"Patient privacy"
About: Sir Charles Gairdner Hospital / Eye Clinic Sir Charles Gairdner Hospital Eye Clinic Nedlands 6009
Posted by QIpassion (as ),
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