"Hip Replacement & Service Provided"

About: Rockingham General Hospital / Physiotherapy Rockingham General Hospital / Trauma & orthopaedics

(as a relative),

I am writing this on behalf of my parents and their experience. My parent had a hip replacement performed at Rockingham Hospital late last year. My parents and myself have nothing but praise for all the staff who attended to my parent; they were all very kind, compassionate and caring.

From my parent's first consult and even now as their ongoing physio continues staff have treated both my parents with such respect and nothing has ever been too much trouble. They have been patient when explaining what's going to happen and ensuring they understand everything.

On a personal note I would like to thank Kate (sorry I don't have her surname) who was caring for my parent one afternoon shift. I wanted to ask some questions and she was more than happy to answer them and at no time did I feel like I was bothering her. 

My parents have had a number of dealings with Rockingham and they are always so happy and grateful for what is provided to them and how lovely the staff are to them. 

Thank you all so much.

Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 3 days ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 14/01/2021 at 16:34
Published on Care Opinion at 16:51


picture of Kath Smith

Dear pyxisdc95,

Thank you for taking the time to share your kind words about the excellent care your parent received at Rockingham General Hospital (RGH).

I am extremely proud to have such dedicated and compassionate staff that provide a great service for our patients. I will be delighted to share your feedback with the staff involved in your parents’ hospital care.

Thank you once again for your feedback and I wish you and your parents the very best for the future.

Regards

Kath Smith

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