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"Early discharge"

About: Bentley Mental Health Services / East Metropolitan Youth Unit (EMYU)

(as the patient),

My recent admission to Bentley’s EMyU was, quite frankly, awful in my opinion. I was admitted due to a steady increase of suicidal ideation, which lead me to attempt an overdose with suicidal intentions. 

I believe my problem lies within the doctors treating me - if you could even call it that. I found them to be rude with a sense of superiority.

I felt they were very dismissive of my recent diagnosis of autism spectrum disorder which overrides borderline personality disorder, which I was previously diagnosed with. My ASD diagnosis papers state;

“Patient’s experience of difficulties with interpersonal relationships, distress surrounding the loss of structure, and identity disturbance are key features of Autism, and as such, these symptoms in Patient are considered to be more consistent with Autism than Borderline Personality Disorder (BPD).”

I had told the treating staff this many times, however, it seemed it was dismissed. Due to their failure to take this seriously, I was admitted under a 72-hour crisis admission. Which, for one suffering with BPD, I believe is ideal. However, I am not suffering from said condition, therefore, had 0 change in my mental state over that time. 

I and my parents had expressed that we felt this is not a good plan and none of us were content with that plan. We were told they would discuss it and give us notice prior to discharge. This did not happen, I woke up the morning of discharge (which I was not made aware was happening) asking how I planned to get home. For context, I live 3 hours away. So getting home isn’t a simple drive up and bring me home. Obviously, I was scared, unprepared and anxious, on top of my mental state, having not improved any. 

I expressed that I didn’t have a way home and more importantly, was not safe to be home. It seemed this was dismissed and if I couldn’t get a way home, I was going to be sent on a bus home. I, a disabled, autistic teen, who on the best of days can’t go through a checkout, being expected to independently get on a bus and travel 3 hours alone. This doesn’t even include the fact that I was at high risk of self-harm and suicide. 

Now, although my parent organised to travel the 6-hour round trip to bring me home so things did not come to this, it is, in my opinion, absolutely disgusting that this was even considered. 

I represented to the Emergency Department the same day of discharge due to the exact same reason I was admitted.

Some other important things to note are:

1. I, on my day of discharge, attempted to self-harm with a metal clip that was provided with an informative package provided at admission. When this happened I was still under Bentley’s care. I, fortunately, did not manage to do substantial damage but the fact that this is provided to every patient baffles me.

2. I felt pressured by staff to validate my use of a mobility aid due to a major injury/surgery I had a few months prior to admission. My use of said aid is supported by my physiotherapist and treatment team as an important part of my recovery. It was not of the hospital’s concern, or my best interest to pester me for mobilising with mobility aids.

Overall, I and my loved ones are very, very, disappointed with the care I received at EMyU. In my opinion, something needs to change, no one should have to go through what I went through, especially when this service is supposed to be there to help struggling youth.

My recommendations are that the doctor staff listen closely to the concerns of patients and their carers, and take appropriate action, staff are given appropriate training and knowledge on those on the autism spectrum, as I felt their information is extremely outdated and bias, that the metal binding clips are removed from the admission package and finally, that if a patient is directly telling staff that they are not safe, for the love of life, do not discharge them. Take their cries for help seriously. 

From, a Concerned Patient and Family.

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 3 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 27/01/2021 at 12:55 PM
Published on Care Opinion at 12:56 PM


picture of Lesley Bennett

Dear Oak,

Thank you for taking the time to share your experience regarding the care and treatment you received during your recent admission to Bentley Health Service. I am truly sorry to hear of your concerns and the challenges you and your family have been facing.

It is troubling to hear that you felt dismissed and still have concerns about the care provided to you. I regret if our actions have contributed to your distress in any way. This is not the standard of support our staff strive to provide for patients and families, particularly in such stressful circumstances.

I would like the opportunity to review the care provided to you. To do this I would need some further detail. I invite you to speak with one of our senior clinicians to ensure you have a single point of contact to provide you advice, options and explanations in relation to your care. You are welcome to contact the Mental Health Director of Clinical Training, Dr Richard Stewart via the executive office on 9416 3907.

I wish you and your family well at this difficult time and hope your mental health well-being is improving.

Kind regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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