"Patient Care"

I recently went in to have my varicose veins done which should have been a routine procedure. Due to complications, my surgery took approx 4 hrs, which is fine because my specialist was fantastic and explained this to me. However, during my short stay, I feel my standard of care was disgraceful and based on this experience, will never return to that hospital ever again.

I had staff members arguing outside my room, in my opinion, too self-evolved to ever realise the impact it was having on those who needed assistance.

I was sent home in dirty, blood soiled bandages and compression stockings. The nurse attempted to give me medication which I would have had a reaction to and they failed to even properly prescribe pain meds for me at home. When I asked for some clean stockings their response was you will have to go to the chemist and it's not my department, so sorry can't help. I could barely walk.

When I arrived home, thankfully the next day, which was earlier than my specialist had recommended, thankfully my partner rang my GP and explained the situation. My closest Dr is an hour drive away as I live in Rural. They were able to organise assistance, thankfully.

This is not the first bad experience I have had at the hospital but it will be my last, as I will never ever return. A non-clinical staff member observed my experience in the ward and gave me this website and suggest I tell my story. In my opinion, this staff member was of more help than the general medical staff.