I rang Kununoppin Hospital to enquire about the availability of a Ventolin inhaler for my parent. Five times I had to ring to be successfully answered on the 5th ring (as previous 4 phone calls the phone was picked up and slammed back down) to be answered by, in my opinion, a rude and curt “Hello”. The nurse, I felt, was very rude and short when I asked if this was Kununoppin Hospital. The nurse rudely said, well yes, of course it is.
When I asked them if I would be able to get a Ventolin inhaler, they said, well, I dunno if we have any coz we are in short supply due to covid (rather rudely), then told me to ring back in 5 minutes while they went and checked.
Was told by another staff member that the other nurse just stepped out for 5 minutes and that they checked and there was none there. I’m normally a big advocate for our small hospital but if staff are going to be rude as hell to a query, what are they gonna be like if it’s a life and death situation? I found this nurse to be very, very, very rude, hence why this complaint is being made.
"Rude and abrupt nurse"
About: Kununoppin Hospital (Aged Care) Kununoppin Hospital (Aged Care) Kununoppin 6489
Posted by januarykz47 (as ),
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