About: Sydney / Sydney Eye Hospital / Outpatient Department (Eyes & General) Sydney / Sydney Eye Hospital Outpatient Department (Eyes & General) Sydney 2000
Posted by anunhappypatient (as ),
I recently attended my outpatient appointment at Sydney Eye Hospital. The triage nurse announced very loudly, in my opinion, my full name, date of birth and home address. Once I confirmed these details, I turned around to see my stalker of 20 years sitting in the seat next to reception and they had overheard everything.
I had to leave immediately and now I'm worried about the repercussions. I no longer feel safe in my home. I feel as though my confidentiality has been breached, especially since I believe my medicare card and photo ID should have been enough to confirm my identity!
I think it is time Sydney Hospitals retrained their staff so as not to identify vulnerable members to DV perpetrators. I understand this was a coincidence, but believe it could have been averted if the nurse had looked at my photo ID rather than broadcast all my details to the audience in a small waiting room!