"Continuous pain after cancelled surgery"

I was offered an operation twice but it ran into a timeline of another operation so it was cancelled. Now I am left in continuous pain and given a lot of unfortunately unsympathetic talk.

I think the main culprit is a Doctor. Well these are supposed to be professional and I believe are just hopeless.

The cheek of them - they mentioned my past psychiatric illnesses which I believe they are not trained in and it was in my past and I believe shouldn't have been brought up.

Not everyone walks around with lumps on their ankles so why are these, in my opinion, so-called professionals giving me a hard time.

I went there once and they even asked me what was I doing there. I understand they lost all my files so what kind of treatment can I expect next. I wonder myself if they are ever going to help. I am a senior person and I feel I don't deserve this. I want this problem fixed. I don't know how as I am not a Doctor but I don't deserve to be in continuous pain.