Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Pushed out the door as they needed beds

Posted By hawkwe76

"Pushed out the door as they needed beds"

About: Fiona Stanley Hospital / Breast Service & Ward 6A Fiona Stanley Hospital / Orthopaedics & Ward 4A

(as a service user),

I had surgery on my spine recently in the morning. Was made to leave the ward the next day in the afternoon with a box of Panadol and 10 tramadol. I was lead to believe I should have stayed in the hospital longer. I said I was unable to leave as I live 2.5 hours away but if needed could stay at my child's but still couldn't get a lift till the next day. They were organising me a taxi as they said they had a bed shortage.

I was in pretty bad pain that night, so thankful for the small amount of medication I was given. 23 staples in my neck and I felt no care for my welfare, just needed the bed.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 4 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 10/03/2021 at 4:35 PM
Published on Care Opinion Australia at 5:00 PM

picture of Neil Doverty

Dear hawkwe76,

Thank you for reaching out to us via Care Opinion.

I’m sorry to hear that you were discharged before you were ready.

I have spoken with the team on Ward 6A, and they have confirmed for me that no patients are discharged without absolute certainty that their clinical recovery will not be jeopardised.

We would love to be able to keep our patients in longer, particularly when there is anxiety associated with discharge, however, there is a huge demand on our beds and as a tertiary hospital, we are only able to admit patients who are extremely unwell.

I wish you well with your ongoing recovery.

Kind regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by hawkwe76 (a service user)

I understand your point. I was actually on 4A, not 6A my admission was stated as a multiday stay I feel I was only doing so well as I had adequate care. Once I was home I was in pretty severe pain for a few days. Could they not have transferred me to my regional hospital for aftercare as it was in my understanding, pretty major surgery that I had done being a posterior laminectomy.

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 4 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 11/03/2021 at 6:21 PM
Published on Care Opinion Australia on 12/03/2021 at 9:38 AM

picture of Neil Doverty

Dear hawkwe76,

I’m sorry to hear you were in pain post-discharge.

As you are now seeking specific information about your discharge on an anonymous platform, may I respectfully ask that you contact our Patient and Family Liaison Service on 6152 4013 (or FSHFeedback@health.wa.gov.au) to enable us to properly investigate your case and concerns?

Thank you and regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k