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"Couldn’t ask for better care, thank you!"

About: St John of God Midland Hospital / Short Stay Unit

(as a service user),

Had ENT surgery and have had the most beautiful care since I entered the hospital. Lovely staff, caring & polite. Comfortable, cosy and beautiful food. I feel like I’m in a hotel. How lucky are we to have such great public health care! Feeling really blessed & grateful. Thank you to the SSU staff, theatre and surgical team for your great care xx

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Responses

Response from Janet Jones, Director of Nursing, Midwifery and Clinical Governance, St John of God - Midland 3 years ago
Janet Jones
Director of Nursing, Midwifery and Clinical Governance,
St John of God - Midland
Submitted on 25/03/2021 at 8:11 PM
Published on Care Opinion on 26/03/2021 at 9:59 AM


Dear aurigacc48,

Thank you for taking the time to let us know of your recent experience at our hospital.

It was wonderful to learn that you were comfortable and felt cared for and enjoyed the food provided. Your kind words will be passed on to all of the staff involved in your care and l am sure they will be pleased to hear the care provided met your expectations. I hope you have fully recovered from your procedure and all the best.

Kind regards

Janet Jones

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