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"Hip Replacement"

About: Albany Health Campus / Physiotherapy Fiona Stanley Hospital / Orthopaedics & Ward 4A Narrogin Health Service Telehealth Service - WACHS Great Southern

(as the patient),

Was advised that I would receive a total hip replacement following a neck of femur break.

Transferred from Narrogin hospital to Fiona Stanley hospital. After the operation I was transferred to Albany hospital for rehab.

Very pleased with success of operation and physiotherapist advice.

Telehealth conference very convenient, saving travel to Perth.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 3 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 25/03/2021 at 4:49 PM
Published on Care Opinion at 5:02 PM


picture of Neil Doverty

Dear mineralzb88,

Thank you ever so much for sharing such a positive experience. I have passed your lovely words on to the orthopaedic team here at Fiona Stanley Hospital, which was received with thanks and a message to wish you all the best for your ongoing recovery and rehabilitation.

Warm regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group.

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Response from Suzanne Taylor, A/Operations Manager Eastern Wheatbelt, WA Country Health Service - Wheatbelt 3 years ago
Suzanne Taylor
A/Operations Manager Eastern Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 25/03/2021 at 5:58 PM
Published on Care Opinion on 26/03/2021 at 9:54 AM


picture of Suzanne Taylor

Dear mineralzb88,

Thank you for telling us about your experience. I am pleased to hear that you received great care from Fiona Stanley Hospital and Albany Hospital after your transfer from Narrogin. I’m also glad that you were able to have appointments by Telehealth to avoid any extra travel.

Our Emergency Department team is always interested to hear that their patients have recovered from their injuries and I have shared your feedback with them.

We now have a sub-acute rehabilitation service at Narrogin Hospital and while I hope you will not personally need it in the future, it is another service that can help country people get care closer to home.

Best wishes for your continued recovery.

Kind Regards

Suzanne Taylor

Acting Operations Manager – Southern Wheatbelt

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Response from Juan Clark, Operations Manager, Operations, Albany Health Campus, WACHS Great Southern 3 years ago
Juan Clark
Operations Manager, Operations,
Albany Health Campus, WACHS Great Southern
Submitted on 31/03/2021 at 1:47 PM
Published on Care Opinion at 2:40 PM


Dear mineralzb88,

Thank you for sharing your story on Care Opinion. It is always gratifying to see how metro and regional hospitals work together to deliver great outcomes for our rural communities. Telehealth is a fantastic service that helps keep our communities in their homes so I am glad you found it so beneficial.

Best wishes for your recovery.

Juan Clark

Albany Health Campus Operations Manager

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