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"Ward 4a nurses"

About: Royal Perth Hospital / Short Stay Surgical Unit Ward 4A & Day Surgery Unit Ward 4B/4G

(as the patient),

I have always had the highest standard of nursing care on Ward 4a.

An incident happened recently that I have reported on here and I would just like to clarify, for all the usual staff on that Ward. You are brilliant at your jobs and I believe no-one could wish for better. 

A particular agency nurse caused me a great deal of mental anguish from which I am still trying to recover. Please don't for 1 second think it was any of you. 

I should have said something at the time but I was not mentally able to handle it.

The staff will know if I say every six weeks. You are all amazing and I sincerely thank you for all your care over the years.

Responses

Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group 5 days ago
Lesley Bennett
Executive Director,
Royal Perth Bentley Group
Submitted on 09/04/2021 at 17:01
Published on Care Opinion on 12/04/2021 at 09:10


picture of Lesley Bennett

Dear DEADEND,

Thank you for taking the time to provide your feedback on the amazing care you receive on Ward 4A every six weeks. I am very sorry to hear that you are still recovering from the mental anguish you experienced during your most recent admission, and I encourage you to make contact with us so that we can discuss this further. I am, however, glad to hear that you consistently receive the highest standard of nursing care on Ward 4A.

Royal Perth Bentley Group (RPBG) is committed to the highest quality healthcare that patients would recommend to their family and friends. It is always heart-warming to hear when staff leave such a positive impression.

I have passed your great feedback onto our nursing staff on Ward 4A, with my thanks on your behalf.

Warms regards,

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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