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"Emergency Department"

About: Busselton Health Campus / Emergency Department

(as the patient),

I attended the ED at Busselton Hospital over the busy Easter weekend, I had (stupidly) accidentally cut myself and needed a few stitches. I arrived prepared for a long wait but the team from the triage nurse, clerk, nurses and doctors inside the department all treated me quickly with excellent care and a smile. Based on my experience I couldn't fault the service. I hope I don't need to go back to the ED any time soon but if I do I would go confident that I would receive efficient and excellent service. Thank you all again. 

Responses

Response from Ruth Young, Acting Coordinator of Nursing and Midwifery, Busselton Hospital, WACHS South West 5 days ago
Ruth Young
Acting Coordinator of Nursing and Midwifery, Busselton Hospital,
WACHS South West
Submitted on 09/04/2021 at 18:41
Published on Care Opinion on 12/04/2021 at 09:19


Dear uhadmeinstitches,

Thank you for the positive feedback you have given to the ED team, I will ensure that they receive your thanks. We always aim to deliver high quality care in a timely manner, even when the department is busy.

I do hope that your injury is healing well and the confidence you have in returning to Busselton health campus, should you ever need our services again, is really appreciated.

Kind regards,

Ruth Young.

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