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"Renal radiology dept"

About: Sir Charles Gairdner Hospital / Renal Medicine and Transplantation

(as a service user),

Recently I had an amazing experience during my kidney procedure. Starting with my nurse Sarah. She immediately put me at comfort and reassured me throughout with friendly conversation and a positive outlook. 

I then had Lisa in recovery who was equally friendly and reassuring. 

My doctors, Dr Azlan and Dr Awf were so kind and patient, taking the time to explain the whole procedure and talk me through every step and what to expect.

Overall I can only thank and feel blessed to have such caring and kind staff looking after me. 

Thank you, Charlies. 

Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group last month
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 28/04/2021 at 11:31
Published on Care Opinion at 11:45


picture of Janet Zagari

Dear cruxrt93,

Thank you so much for taking the time to share your experience in the renal radiology department.

The care you describe from nurses Sarah and Lisa as well as Dr Azlan and Dr Awf is reflective of our values of compassion, respect and teamwork and the staff and I are very appreciative of your feedback.

Working with patients to achieve the best possible outcomes is an important aspect of healthcare and I hope that your procedure has contributed to an improvement in your health and well being.

Thank you once again.

Kind regards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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