My spouse had a fall around midnight and was knocked unconscious (for around 5 to 10 minutes) and received a large gash on their head. I rang for an ambulance and was told one is on its way and would be there shortly. Some time had gone by and while I was trying to stop the bleeding I received a call from 000 saying they could not get an ambulance and that I would have to get my spouse to the emergency department and that they would call ahead and make them aware we were on our way. At this stage, it was 1 hour after the incident.
Once we arrived at the nearest hospital, I was shocked that rather than help my spouse, lay them down or help with the bleeding they just wanted their details.
A clinician there took a photo of my spouse’s head wound and said they could not help with the wound on their face and that we would have to go to Geraldton Emergency.
When we finally got to Geraldton emergency the care we received was second to none. I believe they were short on Doctors and Nurses but after inspecting my spouse they provided care immediately and I felt they were quite stunned that we were allowed to leave the other hospital and not being asked to stay in emergency due to the severity of the blow to the head and the amount of time they were conscious knowing we could not get to Geraldton immediately.
My spouse received several stitches and a cat scan and was told they have a serious concussion.
"Well cared for by ED nurses"
About: Geraldton Hospital / Emergency Department Geraldton Hospital Emergency Department Geraldton 6530
Posted by fraqz63 (as ),
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