I have been unfortunate enough to have to deal with the PATS department at Esperance Hospital. I feel we have a great little Hospital with lots of wonderful staff all willing to help and do a wonderful service to our community. But in my opinion, when it comes to PATS, helpfulness and understanding is the last words that come to mind, and when you're feeling unwell you really don't want to be spoken to rudely or upset, you need understanding and compassion which, based on my experience, is definitely not how you'll be treated in this department and normally end up really out of pocket. But I gave up and walk away as I felt the staff member has no interest in listening to my particular case.
"Unhelpful PATS staff"
Posted by aquilahh93 (as ),