"ED Presentation"

I presented to Bunbury ED with my relative in law because their young child was unwell.

It was a late night/early morning visit as we were concerned about their breathing after being unwell for 4-5 days prior. 

A particular clinician was very rude I felt, and not compassionate. They also did not record the temperature (which was a main concern of ours).

Another nurse who brought us into the ED department was, I felt, less rude but also not overly compassionate/caring. They made the remark that the child in the bay next to us, had a real reason to cry, as they were really unwell, unlike my grandchild. They also reported no fevers, which I believe was untrue.

The Dr was very friendly and did a thorough examination. We were reassured and appreciated the time he took to explain things to us. 

We then received a diagnosis by the GP a few days later. 

Overall, I think the nursing staff need to improve their attitude and understanding toward a worried mother concerned about her young child and not be made feel like she was an inconvenience attending the ED.