I came to the hospital recently one evening after suffering abdominal pains which I think was a urinary infection from before.
The triage counter called me almost an hour later and after the triage, I was given a panadol and asked to wait. Also asked to provide a urinary sample.
I waited and waited until another few hours, still no call. I went to the counter and I believe the nurse said they did not know when I will be called to see the doctor. I was in pain and I told them and they still said I don't know, I feel, abruptly. I waited further until the early hours of the next morning and the answer was that it will be a 6-hour wait.
More time passed and I was still waiting in pain. A good 6 hours. In an Australian hospital in Melbourne.
"Disgraceful and unacceptable service"
About: Angliss Hospital / Emergency Department Angliss Hospital Emergency Department Upper Ferntree Gully 3156
Posted by chachaes35 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from David Plunkett
Update posted by chachaes35 (a service user) 2 years ago