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"Telehealth experience"

About: Exmouth Health Service Geraldton Hospital Telehealth Service - WACHS Midwest

(as a service user),

I'd like to share my experience of a recent tele medicine appointment.

My GP referred me to a specialist in Perth to arrange appointment at Exmouth Hospital over a video link up. Unsure of whether it could be similar to if I were to be speaking in person, I spoke with the telehealth team at Geraldton Hospital who put me at ease, and I was then quite confident of attending the appointment.

I felt the experience during the meeting was brilliant and I didn't experience anything different except it would save me taking time off work, arrange travel and all other things that comes with it including the recent restrictions in Perth.

My blood test was done at the hospital prior and the results were given online to the Dr. In my experience, the staff at Exmouth Hospital was wonderful. It is valuable to know that we had this technology here, and when I knew that I could attend at any hospital in Gascoyne region, as I do travel a lot, that adds to the flexibility.

Thank you to all people who were involved in making this happen for us, and know that there is reliability during the times that we live in.  

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Responses

Response from Grant Patrick, Operations Manager, Carnarvon, WA Country Health Service 2 years ago
Grant Patrick
Operations Manager, Carnarvon,
WA Country Health Service
Submitted on 17/05/2021 at 5:50 PM
Published on Care Opinion on 18/05/2021 at 9:08 AM


picture of Grant Patrick

Dear pictorqm69,

Thank you for taking the time to share your experience in using Telehealth for your recent appointment, it is a fantastic service that enables consumers to receive the care they need close to home.

Your compliment for the staff in Geraldton and Exmouth who supported you to use Telehealth is greatly appreciated and sharing your positive experience with other consumers via Care Opinion is really valuable as it lets others know they too can be confident in taking up this option for their care.

Kind Regards

Grant Patrick

A/Operations Manager Gascoyne

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