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Great care

Posted By aurigadh76

"Great care"

About: Perth Children's Hospital / Plastics and Reconstructive Surgery - Outpatient Clinic C

(as a service user),

We attended the PCH outpatient service and had the pleasure of meeting excellent staff. In my opinion, Dr Kate the plastic doctor was amazing and had a great attitude to my son. She made his time at PCH relaxing and less stressful. Thank you for such amazing service and patient centred care.

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Responses

Response from Carrie Dunbar, Nurse Co-Director, Surgical Directorate, Perth Children's Hospital | Child and Adolescent Health Service 3 years ago
Carrie Dunbar
Nurse Co-Director, Surgical Directorate,
Perth Children's Hospital | Child and Adolescent Health Service

Submitted on 24/05/2021 at 6:29 PM
Published on Care Opinion Australia on 25/05/2021 at 8:50 AM

Dear aurigadh76,

Thank you for writing to Care Opinion to share your positive experience at the Perth Children’s Hospital Outpatient Service, specifically the Plastics Department.

The Child and Adolescent Health Service is a values-based organisation with Accountability, Excellence, Respect, Equity, Collaboration and Compassion being our core values. The staff at PCH are encouraged to live these values each and every day, and I am very happy to hear that our staff have achieved this and reduced your child’s anxiety by creating such a positive experience.

Feedback such as yours is pivotal in encouraging and supporting our staff, so thank you for taking the time to let us know.

Kind Regards,

Carrie Dunbar

Nurse Co-Director, Surgical Directorate

Perth Children’s Hospital.

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