Had a very bad experience for almost 5 days.
Went to emergency by ambulance as it was impossible for me to get into a car as I had severe bleeding from the bowel.
Emergency for 3 hours and still no outcome. Had a scan and said they will admit me to a ward. I said I’d like to go to a particular private hospital as I’m a private patient who pays a lot of money for private health. Was told that hospital doesn't like to take patients that are going to the surgical ward on the first day let’s see what happens tomorrow.
I wasn’t told I was having any surgery but thought they know best so just went with it. They put me on a liquid diet that consisted of cold chicken clear broth, pineapple jelly and apple juice for breakfast lunch and dinner. I understand needing to be on it but I found it absolutely awful and I had no direction what was going on.
That day I did a stool sample that was to be sent to Perth for cultures. Also needed bloods and antibiotics.
Upon arrival to hospital, I told them I was hard to access veins due to previous surgery but they poked and prodded and one doctor took 5 times! They got it in but it soon failed so they used ultrasound to access the vein and that took 3 goes which were unsuccessful.
Then told I’d need a port for antibiotics and blood.
That never happened and by the evening two days later, they put me on a low fibre diet, still, no bloods taken on that day or the next. On the following day, was told I’m going on oral antibiotics. I asked about port and doctor said we don't do those for this kind of thing?
I then asked that final morning about stool sample and it seemed a lot of whispering was going on. I said you’ve lost them haven’t you and they said yes. So I had to submit another one.
The night before I let, I asked it to be escalated as a nurse said it was ridiculous what was going on with me. Well actually more than one nurse commented on the ridiculousness of it. So on the final morning, I was hoping to get spoken to by the clinical coordinator or someone but nothing at all.
I asked again to be moved to the private hospital but staff at Bunbury more than once said they treat at John’s like a hotel and they only take easy patients that don’t need looking after!
By now I’m very depressed and horrified about my stay so I asked to discharge myself and then I was told well we need to get a doctor and blah blah blah. So I waited and waited got told it's ok to go.
In my opinion, what an absolute terrible culture I saw there and in future, I shall have to travel to Perth.
Just letting you know not once did I raise my voice or make a scene as I’m not that type of person and have spent many years in Charlie Gardner due to sarcoma.
In my opinion, something needs to happen here as having spoken to people I believe I’m not an isolated case.
I believe Robyn, Mia, Vera and Ciaran are amazing nurses and I can’t fault the nurses one bit but I think the ones above them should be ashamed.
Posted by Tabathat (as ),