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"Nothing but praise for counsellor"

About: Allied Health (Bass Coast Health)

(as a service user),

Following the death of my partner and me being in hospital (for a seperate event) for 4months, I was assigned Phil primarily for grief counselling. I found Phil to be professional but warm in his interactions. I found his grief counselling techniques very relevant to my experience and enlightening. Based on my experience, Phil is a good listener and he had me travelling along the journey at an appropriate and healing pace.

When I found myself in hospital again with suicidal ideation, Phil took the initiative to converse with my caregivers and then when I decided to move to another location, Phil did a comprehensive handover to another health service. I have nothing but praise of Phil for his sensitivity, caring and experienced manner.


Response from Jan Child, CEO, Bass Coast Health 4 months ago
Jan Child
Bass Coast Health
Submitted on 10/06/2021 at 10:56
Published on Care Opinion at 12:30

picture of Jan Child

Dear encryptionxr47,

It sounds like you have had a pretty hard time. Good on you for reaching out for support - it's one of the most courageous things to do. And thank you so much for taking the time to provide such lovely feedback about one of our very skilled counselling team members. Phil is a wonderful team member and I know he will be very chuffed to read this. Take Care!

Kind Regards,


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