"Quality care"

After a scary night of stabbing pain I went to my GP, who ran tests and booked a scan, cautioning me to head to emergency if the pain increased.

Saturday the pain was only bearable owing to prescription painkillers, so off to emergency I went. Not a dream weekend plan. 

From the outset, my emergency experience was top quality. I feel enormously privileged to receive what I think must be world-class treatment. I would like to commend Fiona Stanley Hospital staff for their dedication to quality care. 

The prospect for my recovery is very positive. I believe this is largely due to the fact that all staff engaged and discussed a number of treatment options, which took into consideration how my health has responded to treatment in the past. In addition to my records on file at Fiona Stanley, I have accumulated significant information about the picture of my health. I was fortunate to be able to discuss this in plain language with the clinicians. 

We made decisions together, which I felt comfortable with. I was able to do so as the clinicians carefully laid out the prospects of different options, which took into account the information I provided, including my values. 

When I think about the positive experience, it includes all the support staff from the people who checked me in, pushed me through corridors or kept the corridors clean. Superb work! I cannot thank you all enough for your care, attention and consideration.