"Seeking help through the hospital"

I have recently tried to contact and make an appointment with Mental health after a refreral from my GP. It has taken me quite some courage to get to this point of reaching out, have had a year of suicidal ideation and am now seeking help to do with child sexual abuse and other trauma.

I have been to the Mental Health Clinic in the past and was hoping to reconnect with my Pschychiatrist and make a solid plan to begin healing and also to perhaps find an advocate for any court cases that might need to be attended to. When I spoke to the triage nurse I felt they were very discouraging of me making an appointment and suggested I go elsewhere.

I understand that I can't get counselling there but I have not presented to them with this particular stuff and just wanted to get the right person or team to get the help I need so that I don't fall back to where I have been in the last year. I was asked to read my referral over the phone and then asked what it was exactly I was wanting to go there for? I felt like I was being treated as unimportant or without any sensitivity. Is this just because I have Borderline Personality written on my record? I was diagnosed in the past with Bipolar and that was apparently incorrect. Who diagnoses PTSD? How are my psychologists to know what my issues are? Why should I have to share such painful news over the phone to see if I am wasting my time by going there.

I had to read the letter out and as soon as ADHD was mentioned it was, we don't deal with that stuff here. That's not what I was going there for? I asked to speak to someone else so I could just book my appointment. By then I felt emotionally stressed and couldn't stop crying. That's when the person, I believe, decided that perhaps there was an appointment available. Why should I have to go through that? In my opinion, the Mental Health System needs to retrain their staff. I feel like I can't reach out now.

I've been given a number for Warratah but I believe I will have to retell my story instead of having something to take from a psychiatrist. This is the first time I have truly stood up for myself coming out with my family and the police about what I have suffered. How am I to take my power back when I feel powerless to the people I reach out to. I can't afford a private psychiatrist but will have to continue with them until I can organise someone else or some sort of assistance somewhere else.

I will ask my doctor to help me find another way. I felt my doctor was very concerned and supportive to my wanting to heal and tried to direct me to the best place to get help from a support team to get me through. I've noticed when coming onto the website that the service provided is listed. I was not provided with that in my recent experience. These are people's lives being, I believe, turned away. Why would someone want to go there if they didn't feel desperate for help. I'm crushed and have lost faith in the system.