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ED visit for my child

Posted By alphaem83

"ED visit for my child"

About: St John of God Midland Hospital / Emergency Department

(as a parent/guardian),

Visited here last week with my young child. We were seen, x-rayed and sent home within 1.5 hours, excellent efficient service. Triage nurse could be a little friendlier though in my opinion - I believe a smile goes a long way in reassuring a child.

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Response from Debra Goddard, Acting Director of Nursing, Midwifery and Clinical Governance, Nursing, St John of God Midland Public and Private Hospitals 2 years ago
Debra Goddard
Acting Director of Nursing, Midwifery and Clinical Governance, Nursing,
St John of God Midland Public and Private Hospitals

Debra Goddard is a nursing Co-director and she is currenlty the Acting Director of Nursing, Midwifery and Clinical Governance while Janet Jones (DON) is on leave

Submitted on 9/07/2021 at 2:02 PM
Published on Care Opinion at 2:18 PM

Hello alphaem83,

Thank you for taking the time to let us know your child was well cared for when you presented to our Emergency Department. It is pleasing to learn that you were seen promptly and received excellent efficient service and please be assured your kind words will be shared with caregivers.

Our hospital strives to provide the highest standard of person-centred care and all caregivers are expected to engage with patients in a compassionate and respectful manner. Please accept my apology if this was lacking in any way during your child’s presentation.

Kind regards

Debra Goddard

Acting Director of Nursing, Midwifery and Clinical Governance”

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