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"Excellent nurses and doctors in day ward"

About: Kalgoorlie Health Campus / Surgical Ward

(as the patient),

I booked into the day ward which is currently part of D ward at Kalgoorlie Regional Hospital, for a procedure. I wanted to commend all the doctors, nurses and staff as, I believe, they are obviously under great pressure with staffing shortages.

I appreciated the cooperation l received, even in small matters that took extra time and effort, particularly from nurse Matthew, even searching for the key to my locker. I felt the doctors and nurses who took care of me during the procedure were attentive considerate and professional. 

In my opinion, the hospital itself obviously needs some attention as is looking old and worn but I felt the standard of care l received was excellent and much appreciated. 🌟🌟🌟🌟🌟

Staff skills

Staff skills

Staff attitude

Staff attitude


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Responses

Response from Scott Jones, A/Operations Manager Kalgoorlie Hospital, Corporate Services, WACHS Goldfields 2 years ago
Scott Jones
A/Operations Manager Kalgoorlie Hospital, Corporate Services,
WACHS Goldfields

Operations Manager

Submitted on 8/09/2021 at 6:26 PM
Published on Care Opinion on 9/09/2021 at 8:50 AM


Dear Catdog,

Thank you for your positive feedback about our staff on Day Ward, currently co-located in the Surgical ward. I am pleased to hear that you felt the care provided to you by your doctors and nurses was attentive, considerate and professional. I will pass your kind words on to Matthew and the staff on the ward.

With respect to the hospital looking old and worn, I would like to let you know that we continue to work through upgrading and renewing the campus facilities and we do value your feedback.

Once again thank you for your positive feedback.

Best Regards,

Scott Jones
Operations Manager
Kalgoorlie Health Campus
WACHS Goldfields

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