This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Colonoscopy clinic"

About: Fremantle Hospital and Health Service / Day Admission Centre/Pre Admission Clinic Fremantle Hospital and Health Service / Gastroenterology

(as the patient),

Hello Fremantle hospital,

I had my first surgical procedure recently, a colonoscopy at Fremantle Hospital. The entire team were amazing. From day surgery reception to the team who showed me through to the bed, all the nursing staff we dealt with on both floors, the anaesthetic team, the surgeon, recovery, all of it.

They were welcoming and friendly, they made me feel welcome and valued, they ensure the process was as easy, calm, and safe feeling as possible.

Big thanks to Dr. Oliver and his team, Anaesthetist (I forgot the name - Mansur?), Tony, Ruth, Mies and orderly, they provided world-class service.

Dr. Oliver, your team demonstrate kindness, excellence, respect, integrity, collaboration and accountability.

Thank you to the whole team for your professional and friendly support through a situation that could have been quite distressing for me.

Please forward a copy of this compliment to each individual team member's respective line manager.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 2 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 17/08/2021 at 5:00 PM
Published on Care Opinion at 5:04 PM


picture of Neil Doverty

Dear dd12,

Thank you ever so much for such a kind compliment you have provided. I have absolutely shared with all of the staff you have named and their line managers, with my added gratitude.

I am immensely proud of all of our staff here, but still, it is always a delight to read that members of our community such as yourself are also proud of and grateful towards our staff.

I wish you all the best with your health going forward.

Kind regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k