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"My parent's stay in hospital"

About: Collie Hospital

(as a relative),

My parent was in a hospital in their home town which is an Acute hospital. They were going to be sent to an outline hospital to recoup, I requested Collie as this is my hometown and it would be easier for me.

We waited for about 4 days to be able to receive a bed in Collie and I am so thankful. In my opinion, the staff (all of them, from Nurses, Cleaners, Kitchen people) absolutely the most kindest, caring dedicated people. I believe they really are an outstanding team, it seems nothing is too much trouble for them no matter how busy they are.

My parent has made great improvement and will be discharged one day soon into my care but we have to go back to their hometown and I have to give up work to go with them. We are entering the ACAP plan and can only be arranged at Eaton as they don't service Collie with the daily check at the home, I was told. Maybe this is something they should look into for the future so as not to upheave families in this situation. I will have to be away from my family for 3 weeks, then my parent is going with my relative for the remainder of the 12 weeks transition.

Also another concern is, I was putting on bed socks for my parent and their roomie so I could take them outside for a sit in the fresh air. I noticed both of them, who have been in hospital for a while now, had long toe nails. This made me think about patients who have to be in hospital for a long stay how they would benefit with a bit of pamper care; nails, hair that sort of thing. So as to inquire about if this is allowed, and if they have regular pamper people go around to hospitals to do these sort of things for the patients?

Once again thank you Collie Hospital fantastic job.

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Responses

Response from Barry Moroney, Director of Nursing, Wellington, Harvey Hospital, WACHS South West 2 years ago
We are preparing to make a change
Barry Moroney
Director of Nursing, Wellington, Harvey Hospital,
WACHS South West

Manage Collie, Donnybrook, and Harvey Hospitals

Submitted on 23/08/2021 at 2:06 PM
Published on Care Opinion at 3:02 PM


Dear augustqf44,

Thank you so much for your kind words regarding your parent’s stay in Collie Hospital. We are indeed very fortunate to have such a dedicated and caring team at Collie. I agree that they are “fantastic”.

In relation to pampering our patients, our wonderful staff regularly go above and beyond to provide the little things that matter to help our patients with their stay with us. In the present Covid world, however, it is often difficult for external people to attend hospitals as we all work to reduce the risk to our patients and staff.

As part of the service planning that the South West has commenced with the redevelopment of Bunbury Hospital, we are working with the Department of Health, community and residential aged care providers to explore the expansion of supportive programs in the South West community and to our District Hospitals.

If you wish could you please contact our Project Officer-Aged Care? She would love to talk to you regarding your experiences. Kylie’s number is 0439 828 227,

Thanks again for taking the time to get in touch with your feedback.

Barry Moroney

District Manager

Collie Hospital

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