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"Care of my sick baby"

About: Kalgoorlie Health Campus / Emergency Department Kalgoorlie Health Campus / Paediatric Service

(as a parent/guardian),

I came home to a very unwell baby, I did not hesitate to take him straight down to Kalgoorlie Emergency Department where I was seen right away. It was the most stressful time of my parenting life and myself and my baby were handled with care from when we walked through the ED doors to when we exited the Kids Ward.

I can't thank the Kalgoorlie ED and Kids Ward teams enough for their great and caring standard of care they provided us, it made an awful experience tolerable. They listened to and abated all my concerns throughout our stay. Thank you.

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Responses

Response from Scott Jones, A/Operations Manager Kalgoorlie Hospital, Corporate Services, WACHS Goldfields 2 years ago
Scott Jones
A/Operations Manager Kalgoorlie Hospital, Corporate Services,
WACHS Goldfields

Operations Manager

Submitted on 10/09/2021 at 12:37 PM
Published on Care Opinion at 12:48 PM


Dear melonnk97,

Thank you for your most positive feedback about our staff in Emergency Department (ED) and Children’s Ward (CW).

Our staff work together as a team to ensure the best possible outcome is achieved for our patients and their families and it is wonderful to receive such heartfelt thanks. I will ensure your positive feedback is passed onto the ED and CW staff.

I trust your son is well on the road and recovery and continues to bring joy and happiness to your families lives.

Best Regards,

Scott Jones,

Operations Manager

Kalgoorlie Health Campus

WACHS Goldfields

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