"My parent's most recent stay at hospital"

My parent was taken by ambulance recently to Bunbury Regional. They told my parent they were suffering from an infection and that they needed IV antibiotics. My parent got a shower with assistance the day after admission. For the rest of their stay which was for five (5) days, they never got showered.

I understand my parent was told they do not need assistance, yet they are on a level 4 home care package to help with showering and things. The nurse upset my parent by telling them what they had wrong with them is anxiety, when in fact my parent was told by the head neurological Dr at another hospital that it's non-elliptic seizures.

My parent got that upset, they wanted to leave the hospital. On the day when they sent my parent home, they still have pains in their head, stomach and legs which I believe they didn't investigate. My parent is in their late 60s but still deserves to be treated like a human being. 

It makes us very mad that the hospital apparently doesn't care.