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"Emergency dept"

About: Busselton Health Campus / Emergency Department

(as the patient),

A few months ago I had difficulty breathing and called 000 for the ambulance. About midnight I was carefully walked to the ambulance and they ran some tests and I was told my oxygen intake was dangerously low, and I did the right thing in calling them out in a storm with pouring rain.

In my opinion, the emergency dept. are the best in the world - so caring and conscientious. I was in an isolation ward and managed to sleep.

Next day I went into hospital next door and was isolated. They ran tests and x ray. I had lower respiratory tract infection (pneumonia). 

I felt I was extremely well looked after by all members of the staff. Only complaint, cold porridge for breakfast!

I have just remembered I had a mild infection in my left ear and was treated.

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Responses

Response from Daniel Anderson, Coordinator of Nursing and Midwifery, Busselton Hospital, WACHS - South West 2 years ago
Daniel Anderson
Coordinator of Nursing and Midwifery, Busselton Hospital,
WACHS - South West
Submitted on 14/09/2021 at 3:39 PM
Published on Care Opinion at 4:12 PM


Dear cetusgw53,

Thank you for posting your feedback on Care Opinion. I'm very happy that you had a good experience in Busselton Hospital. We do our best to look after all of our patients at least as well as you and I hope you are improving following your discharge home.

I'll be happy to follow up with our catering team regarding the temperature of your breakfast. Our kitchen team takes pride in serving quality food and your feedback give us the opportunity to improve.

Good luck with your recovery and if you have any other feedback please don't hesitate to contact me at the hospital.

Regards,

Daniel Anderson

Coordinator of nursing and Midwifery

9753 6372

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