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Care Opinion

Geraldton Regional Hospital ED

Posted By feeling looked after

"Geraldton Regional Hospital ED"

About: Geraldton Hospital / Emergency Department

(as a relative),

One recent Monday saw my husband and I present to A & E.  Triaged promptly and immediately placed in Resus 1. Excellent nursing staff and Dr Monica assessed. X-rays,  CT, bloods, urinalysis and ECG. All staff we saw were excellent and very professional.

That night saw him transferred to the Short Stay Unit where staff we saw were equally competent and had a professional manner. Drs. nurses and PSAs were excellent.

The Tuesday morning, Dr Kala consulted with a Neurologist at SCGH and they developed a plan of treatment. Dr Kala explained everything fully to us in a professional, proficient, honest and compassionate way. Her reassurance and professionalism were remarkable. Referral to Cardiologist and follow up tests.

In my opinion, Geraldton Regional Hospital is lucky to have such a wonderful Doctor.

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Responses

Response from Derek Fraser, Operations Manager Geraldton Hospital, WA Country Health Service 2 years ago
Derek Fraser
Operations Manager Geraldton Hospital,
WA Country Health Service

Submitted on 16/09/2021 at 6:47 PM
Published on Care Opinion on 17/09/2021 at 8:55 AM

picture of Derek Fraser

Dear feeling looked after,

I hope your husband is recovering well and I agree with you, our emergency department team and Dr Kala are an asset to us here at Geraldton Hospital. Your feedback on professional, proficient, honest and compassionate care reinforces the emergency department team commitment to expert professional practice and care of the community. It will be my pleasure to share your story with Dr Kala and all of the staff.

Thanks again for taking the time to let us know of your experience, the feedback we receive does assist us in improving the way care is delivered.

Kind regards,

Derek Fraser

Operations Manager Geraldton Hospital

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