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"The best person to be on my team"

About: King Edward Memorial Hospital / Maternity

(as the patient),

I was labouring at King Edwards for two days, I was tired and feeling like any minute a doctor was going to come in and push for a Caesarean. Then David arrived, the best person, I felt, to arrive to be “on my team” at that given time.

I was exhausted and feeling like I was going to have pressure put on me, instead, he sat at my level, spoke with me, not at me and made me cry happy tears of knowing we had a confident very experienced OB on our side. He continued to work with us until our baby was born and even came to see me the next day in the maternity ward. In my opinion, he is so personable, kind and capable.

I honestly felt like we were blessed with him working on that day on that shift and being sent to my room to help me. I felt the human connection, which I believe isn’t something many of us can say anymore. He took the time to get to know my situation, hear me and respond in a way that ensured me that he understood, as best he could, where I was coming from. Even when things didn’t go the way I wanted, he continued to provide me with dignity, listen to my husband and my wishes and communicate with us the entire way with respect and reassurance.

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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 2 years ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 22/09/2021 at 5:20 PM
Published on Care Opinion on 23/09/2021 at 8:59 AM


picture of Jodi Graham

Dear corridoreq96,

Congratulations to you and your family on the birth of your child.

Thank you so much for taking the time to share your experience of labour and during your postnatal time on the ward at King Edward Memorial Hospital (KEMH). This means so much to our staff who are dedicated to providing the best possible care for all our patients.

It is lovely to hear that our staff, David in particular, provided the human connection that made you feel empowered, listened to and reassured during the birth of your baby. Our staff are committed to working with patients to achieve desired outcomes.

Thank you once again for your feedback. I will be sure to send on your kind words to David and all staff involved. I wish you and your family all the best for the future.

Kind regards

Jodi Graham

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