This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care for my son

Posted By coinjk53

"Care for my son"

About: Swan Hill District Hospital / Emergency Department

(as a parent/guardian),

My son arrived at Swan Hill ED after coming off a motorbike and fracturing his hip. From the time he arrived it seemed the staff were on the ball doing what they could to make him comfortable. In our experience, the care and support they showed was amazing. To Sharon & team thank you 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kath Curran, ED NUM, Emergency Department, Swan Hill District Health 2 years ago
Kath Curran
ED NUM, Emergency Department,
Swan Hill District Health

Submitted on 29/09/2021 at 11:19 AM
Published on Care Opinion at 11:23 AM

picture of Kath Curran

Dear coinjk53,

It is so lovely to receive this kind feedback about our team - who are compassionate and dedicated to providing excellent patient care.

Thank you for taking the time to write and I hope your son is feeling much improved. I have passed this on to the staff involved - thank you!

Kind regards,

Kath Curran

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Chloe Keogh, Executive Director of Clinical Care, Executive Offices, Swan Hill District Health 2 years ago
Chloe Keogh
Executive Director of Clinical Care, Executive Offices,
Swan Hill District Health

Overall responsibility for the running of the health service, reports to the Board of Management. Acting for 3.5 months to replace Long Service Leave.

Submitted on 29/09/2021 at 3:17 PM
Published on Care Opinion at 3:34 PM

picture of Chloe Keogh

Dear coinjk53,

Firstly, I do hope your son is recovering well after his injury.

Thank you for taking the time to write about your sons journey at SHDH, and telling of the care he received. Our ED team are very skilled in the care they provide. They are proud of the service they offer and they work very hard to care for each patient on each occasion, and so it is fabulous, and very exciting to receive a compliment like this. I know Kath has passed on your story to those involved.

Again, thank you for your kind words.

Kind Regards,

Chloe

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k