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"Caring & Comprehensive service provided by the HITH Team"

About: Prince of Wales Hospital / Hospital in the Home

(as a carer),

My family and in particular my relative would like to personally thank and acknowledge the health care professionals from the Prince of Wales Hospital in the Home team, Doctor Carl (Geriatrician) and Jocelyn (Community Nurse) who recently provided exceptional and effective acute care treatment to my relative within the privacy of their home.

Both Doctor Carl and Nurse Jocelyn worked collaboratively as a team to treat my relative for an acute infectious episode preventing the need for Hospital attendance. Their expertise, knowledge and kind, compassionate manner was greatly appreciated. I felt the care provided was seamless and thorough whereby my relative responded very well to the treatment administered and is now fully recovered and back to normal activity.

We wish to acknowledge the important and exceptional services provided by all the health professionals we dealt with within the Prince of Wales Hospital in the Home Community Healthcare Team. This team provide state of the art treatments for patients in the community in the privacy of their own homes reducing the burden on acute Hospital Services which is so important at this present time of the Covid pandemic.

In my opinion, this team has the model for success for ensuring wellness in our community and has a unique formula to facilitate sustainable health and well being whereby dignity and privacy are maintained.

Sincere thanks to Doctor Carl and Nurse Jocelyn for their professionalism, care and kindness in assisting my relative and our family through a difficult time.

Many Thanks to the Hospital in Home team.

Responses

Response from Justin O'Hare, Acting Co-Director ESCM Program, ESCM, Prince of Wales Hospital 6 days ago
Justin O'Hare
Acting Co-Director ESCM Program, ESCM,
Prince of Wales Hospital

Nurse Manager

Submitted on 21/10/2021 at 09:08
Published on Care Opinion at 10:00


Good morning geminijd37,

Thank you for your wonderful feedback from your relatives recent admission to the Hospital in the Home (HITH) service.

It is heart warming to see the care your relative recieved was both professional and caring, and that the positive experience was felt by yourself and your whole family.

I am very happy to see your relative has recovered and back to normal activity, with such a positive experience during a difficult time.

Again thank you for your kind words.

Kind regards,

Justin O'Hare

A/Nursing Co-Director ESCM, POWH

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