"Overuse of force for child blood test"

Went to clinical labs at St. John of god hospital in Midland, as my toddler child required blood test. 

Chose this location specifically as I was told by GP they had vr goggles to distract children having a blood test. 

1. Got there, and nurse hadn’t heard of vr activity 

2. Nurse told coworker & they eventually found it

3. Nurse asked coworker to assist with blood test, as they weren't comfortable doing children (I appreciated/respect this). 

4. Child sat on my lap, one nurse pinned my child’s arm, whilst other nurse took blood. 

5. I felt it was so horrific to watch as a parent, the force they seemed to use. My child was screaming. I believe no numbing cream was used. My child left with finger mark dents all up their arm, with some bleeding, I believe due to over force of nurse digging their nail into my child whilst trying to restrain them. 

6. I was in complete shock I couldn’t even say anything. I couldn’t believe what I just saw! 

It seems to me that as a result, 3 months on, I went to see a child health nurse (office is light, bright, toys, no real ‘scary’ medical equipment around), and my child screamed with fear. 

I feel this 1 blood test has really affected my child, and left them traumatised. 

As a parent, I don’t want any other parent to have to go through this, or have their child afraid of medical practices. It’s awful. 

To fix this, I think training needs to be provided to those drawing blood about best way to go about this for a child and also be made aware that their actions can really affect our kids.