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"Efficient and outstanding care"

About: Armadale Hospital / Emergency Department

(as a friend),

Heard my neighbour complain of having difficulty breathing for the past two months. She had seen her GP again that morning and they had diagnosed COPD (chronic obstructive pulmonary disease) and asthma.

I felt she was so unwelI I took her to Armadale Emergency. Within an hour of seeing Dr Robyn, my neighbour found out she was seriously anaemic and she was admitted and transfused. The kindness and efficiency of Dr Robyn, nurse Mariwa, and a student nurse that we experienced was outstanding. We found they were cheerful, helpful and got to the cause of the problem, all while the Dept seemed very busy. My neighbour was still receiving transfusions a few days later and so complimentary of her lovely room and the staff on her ward.

Well done, Armadale ED. We believe we are so lucky to have you near.

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Response from Diane Barr, Executive Director, Armadale Kalamunda Group last month
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 03/11/2021 at 14:36
Published on Care Opinion at 15:02

picture of Diane Barr

Dear squatts67

Thank you so very much for taking the time to share the positive story from your neighbour.

I am extremely pleased to hear that she had such a positive experience with our service. Our values as a health service include Kindness, Respect and Accountability and based upon your comments, it is evident that our staff embodied these whilst caring for your neighbour.

It will give me great pleasure to share your comments with all of our wonderful staff, with particular mention to Dr Robyn and Mariwa. I know how much your kind words and recognition will mean to them all.

I hope that your neighbour is now recovering well at home.

Take care and best wishes,

Kind regards

Di Barr

Executive Director

Armadale Kalamunda Group

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